Think Your Crypto Exchange Account Was Compromised? What to Do First
A safe containment order for a suspected Coinbase, Kraken, or Binance takeover: use the official security path, secure email and devices, then review access before withdrawing.
Lock down your crypto exchange account, fix stuck or missing withdrawals, and move funds into self-custody before something goes wrong.
Use these pages to secure an exchange account you already have and to fix withdrawals that go wrong.
A safe containment order for a suspected Coinbase, Kraken, or Binance takeover: use the official security path, secure email and devices, then review access before withdrawing.
Decide when a passkey is the better login upgrade, when an authenticator app is still the right fallback, and how Kraken's optional passwordless sign-in changes the setup.
Recover a Coinbase, Kraken, or Binance account safely after losing an authenticator device without falling for fake support or weakening account security.
Learn why Coinbase, Kraken, or Binance may ask for recipient details, wallet type, or self-hosted wallet verification before releasing a transfer.
Decide when Coinbase's new withdrawal-delay and approval controls are worth the friction, and which setup makes sense for solo users versus shared oversight.
A practical checklist for EEA users holding USDT, DAI, or other stablecoins affected by MiCA exchange restrictions.
Lock down passkeys, 2FA, withdrawal allowlists, anti-phishing tools, and devices before you add meaningful funds.
Learn when using a Ledger as a phishing-resistant sign-in key is genuinely useful for exchange and email security, and when a separate key is smarter.
Learn when Coinbase, Kraken, and Binance address-book protections are worth the friction, and why the delay can stop a rushed account takeover.
Understand what Coinbase, Kraken, and Binance usually want when they ask for source-of-funds or source-of-wealth documents, and how to respond cleanly.
Learn the difference between a real account restriction, a security cooldown, and a scam-risk withdrawal block before you panic.
Learn how address-swapping malware turns a normal copy-paste into a bad withdrawal and why trusted-screen checks still matter.
Learn when a missing balance is a wrong-network mistake, a memo problem, or just the wrong wallet interface for the asset.
Follow the official recovery path for exchange deposits missing a memo, destination tag, or payment ID before assuming the funds are gone.
Prevent phone-number takeovers by replacing SMS-only 2FA, securing email recovery, and locking withdrawals before funds are at risk.
Treat an untriggered Coinbase device email as a real compromise warning and secure the account in the right order.
Learn the difference between normal deposit holds, security cooldowns, account restrictions, and wallet-maintenance outages before you panic.
Spot fake Coinbase, Kraken, Ledger, and Trezor support calls before you move funds, share codes, or expose a seed phrase.
From phishing to wallet drainers - learn the most common crypto scams at every risk level and exactly how to protect yourself.
Fake wallet apps steal crypto by impersonating real brands. Learn how to spot clones, avoid sponsored scam downloads, and verify the real app every time.
An exchange account is a place to buy, not a place to hold. These pages cover the handover.
When exchange custody is fine, and the point at which self-custody is clearly the safer option.
What a hardware wallet actually protects you from that an exchange account never will.
The safe withdrawal order, including test transfers and address verification on the device screen.
Once you are ready to self-custody, start here to pick a first wallet you will not outgrow immediately.
This hub covers the two exchange problems worth solving: keeping the account you already have from being drained, and getting funds off it safely.
It groups the security, troubleshooting, and self-custody-handover guides on the site. We do not rank or review exchanges here - the useful work is securing whatever account you already use and knowing when to move the balance into a wallet you control.
| If you want to research | Start here |
|---|---|
| An unfamiliar sign-in, withdrawal alert, or suspected account takeover | Think your crypto exchange account was compromised? |
| Whether passkeys are better than authenticator apps for exchange logins | Passkeys vs authenticator apps for crypto exchanges |
| Lost phone or authenticator app and no longer able to sign in | Lost your 2FA device for a crypto exchange? |
| Account security before funding | Crypto exchange account security checklist |
| Whether your Ledger should double as a passkey/security key | Should you use your Ledger as a security key? |
| Whether exchange withdrawal allowlisting is worth the friction | Should you use exchange withdrawal allowlisting? |
| Whether Coinbase's new delayed-withdrawal protection is worth enabling | Should you turn on Coinbase Transfer Protection? |
| Why the exchange suddenly wants recipient or beneficiary details before a send | Why is my exchange asking for beneficiary information before a crypto withdrawal? |
| Source-of-funds or source-of-wealth review | Why is my crypto exchange asking for source of funds or source of wealth? |
| The app says your account is restricted, under review, or temporarily disabled | Why is my crypto exchange account restricted? |
| Clipboard malware before a withdrawal | Clipboard hijacking in crypto |
| A withdrawal or deposit is confirmed but not showing | Sent crypto but it is not showing? |
| An exchange deposit is missing because you forgot the memo or destination tag | Sent crypto without a memo or destination tag? |
| MiCA stablecoin restrictions in the EEA | MiCA stablecoin rules for EEA users |
| SIM swap or phone lost service | SIM swap attacks on exchange accounts |
| You got a Coinbase device confirmation email you did not trigger | Unexpected Coinbase device confirmation email? |
| You cannot withdraw yet and need to know whether it is a hold, restriction, or maintenance issue | Why can't I withdraw crypto from an exchange? |
| Support impersonation call | Crypto support call scam |
| Whether to hold on the exchange at all | Should you keep crypto on an exchange? |
| Moving the balance into self-custody | How to move crypto from an exchange to a hardware wallet |
| Safety and scam prevention | Common crypto scams and how to avoid them |
| Fake app protection | Fake crypto wallet apps and how to avoid them |